21 Churton Street,
London, SW1V2LY
We extend a warm welcome to our practice. Our practice has been established for over 80 years.
The aim of the practice is to provide good quality dental and oral health through an holistic approach to dentistry. We aim to make you as comfortable as possible during your visits.
At first visit we will discuss your medical history and conduct a thorough examination, which may include necessary x-rays. We want you to tell us how you feel about your teeth and gums and what concerns you have regarding them.
Following the initial examination, if you need further treatment we’ll give you a treatment plan showing the estimated costs. This may alter as your treatment progresses. Should it change significantly we will inform you.
We fully understand any apprehension you may have concerning treatment and will do our very best to reassure you. You can be confident that you will receive good quality care in a relaxed and friendly atmosphere.
We invite you to ask us any questions regarding your general health, appearance, treatment and costs!
We have agreed with NHS England-NW to provide general dental NHS services for all patients. NHS dental treatment includes all treatment necessary to secure and maintain your oral health. We also provide a full range of private treatment options for patients who choose to have treatment that is not available under the NHS (for example, large white fillings or white crowns on back teeth) including cosmetic dentistry to improve your smile. Your dentist will advise you of the cost of any treatment. Our members of McKennell Dental Practice will always aim to provide a high standard of care and service to our patients. The names of our dentist are:
If you would like to make an appointment, please telephone the Practice and we will try to offer you as soon as possible at a convenient time for you. You can express a preference about which dentist you would like to see, but it may not always be possible to arrange this because it will depend on the appointments available.
At the end of your course of treatment, your dentist will discuss with you when you need to see a dentist again. NHS dentists now follow guidelines issued by the National Institute for Health and Clinical Excellence (NICE) on how often patients need to see their dentist according to their oral health needs. This means you will attend as often as is needed to keep your teeth and gums healthy and may no longer need an examination every six months.
You can of course, visit your dentist more often privately if you want to talk to your dentist more regularly about your oral health needs, have a regular visit to the hygienist and be reassured that all is well.
Missing appointments wastes time and resources. If you miss more than two appointments and give les than 48 hours notice, we will no longer be able to complete your treatment or offer NHS care in the future. We will, of course, take any special circumstances into account. We may still be able to offer private dental care, but would require a non-refundable deposit.
Urgent treatment means treatment that the dentist considers necessary to relieve severe pain or prevent your oral condition deteriorating before you can make a normal appointment.
If you need urgent treatment outside of the Practice opening hours, you can contact the emergency line on 111.
Further information about NHS dental services may be obtained from PALS (Patient Advice and Liaison Services) on 0300 311 2233.
Thorough examination of your mouth, teeth and gums
An explanation of your treatment options
A written treatment summary of you decide to transfer to another dentist
Advice on how to keep your teeth and gums healthy
Make a complaint of you are not happy with your treatment.
Giving at least 48 hours notice if you have to cancel or change an appointment
Following your dentist’s advice to prevent tooth decay and gum disease
Paying your bills promptly
Bringing proof of entitlement when claiming help with the cost of NHS treatment
Treating our staff with courtesy and respect.
Please note that we may refuse to treat patients who are violent, fail to pay their bills or refuse to cooperate during treatment. In this case we will inform the patient in writing. We will also write to NHS England.
In dental health care settings, all instruments cleaning, disinfecting, and sterilization should occur in a designated central processing area in order to more easily control quality and ensure safety.
At McKenneel Dental Practice We have a dedicated sterilization room for the disinfection of the instruments investing heavily in a ultrasonic cleaner, washer-disinfector.We pay attention to the details to the highest of standards.
Your dental records will remain confidential and secure. However, from time to time we may need to release them to NHS England-NW or the NHS Business Services Authority. We will try to contact you before releasing your dental records to another organisation.